ALERTS

Stay tuned here to the latest alerts from your water utility.

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Water outage 2:00 p.m. 7/7/17

If you are in the area of New Hope Road (FM 1827) and FM 2933, you may experience temporary low water pressure or complete outage.  A water line has been broken and we are working to repair it as quickly as possible.  Thank you for your patience and understanding.

Temporary water outage

The water line has been repaired and service has been restored.

If you live in the area of FM 2933 and CR 413 you may experience low water pressure or complete outage.  A water line has been broken and we are working to repair it as quickly as possible.  Thank you for your patience and understanding.

Update regarding system outage

Repairs are complete and we are no longer experiencing technical difficulties with our billing and payment systems or internet services. Thank you for your patience and understanding during this time.

Equipment outage due to storms

Due to the storms on April 2, 2017, we are currently experiencing technical difficulties with our billing and payment systems as well as our internet service, making them unavailable at this time.  We will send another alert once we are back online. Thank you for your patience and understanding.

Cloudy Water

If you are experiencing cloudy water today it is due to the result of a 6" water line break that occurred last evening.  We are currently flushing the lines to dissipate the air in the water.

Thank you.

North Collin Special Utility District

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